Terms & Conditions

📋1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and jw960 ("the Company"). By accessing, registering on, or using any part of the jw960 platform — including the website, mobile interface, betting services, casino games, slots, and promotional offers — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the jw960 platform. The Company reserves the right to modify these Terms at any time. Your continued use of the platform following any modification constitutes acceptance of the revised Terms.

👤2. Eligibility and Age Restriction

To register and use jw960 services, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. jw960 enforces a strict 21+ age policy with no exceptions.
• You must be a natural person capable of entering into a legally binding contract under the laws applicable to your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must provide accurate, truthful, and complete personal information during registration and maintain it up to date at all times.

📝3. Account Registration and Security

Each player is permitted to hold only one registered account on jw960. Creating multiple accounts — whether under the same name, address, device, IP address, or payment method — is strictly prohibited and will result in immediate account termination and forfeiture of all balances and pending withdrawals.

Account Verification (KYC)

jw960 applies a Know Your Customer (KYC) verification process in compliance with anti-money-laundering obligations. You may be required to submit a valid government-issued photo ID (such as a National Identity Card, passport, or driver's licence), proof of address, and proof of payment method ownership before processing any withdrawal request. Failure to complete KYC verification may result in suspension of withdrawal privileges until verification is satisfactorily completed.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not:

• Share your login credentials with any other person, including family members.
• Allow any third party to access or operate your account on your behalf.
• Use the same password across multiple online platforms, which could expose your account to security risks.

💰4. Deposits and Withdrawals

All transactions on jw960 are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Deposits are typically credited to your account within minutes of confirmation. All transactions are subject to internal compliance checks.

Supported Payment Methods

jw960 supports deposits and withdrawals through leading Bangladeshi mobile financial services and banking channels. Accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, City Bank, BRAC Bank, and Islami Bank. The availability of specific methods may vary and is subject to change without prior notice.

Withdrawal Conditions

All withdrawals are processed subject to the following conditions:

• KYC verification must be fully completed and approved before any withdrawal is processed.
• Withdrawals using bonus-derived funds are subject to the applicable wagering requirement being met in full before the withdrawal is approved.
• jw960 reserves the right to request additional documentation if a withdrawal triggers a fraud or money-laundering screening alert.

🎁5. Bonuses and Promotional Offers

jw960 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, free spins, and cricket-season specials. All bonuses are subject to specific terms stated at the time of each offer, including minimum deposit thresholds, wagering requirements, eligible games, and expiry periods.

The following general conditions apply to all bonuses unless a specific promotion's terms explicitly state otherwise:

• Only one welcome bonus may be claimed per player, per household, per IP address, and per device.
• Wagering requirements must be satisfied in full before any bonus-derived winnings may be withdrawn. The standard rollover requirement is 20x the bonus amount, unless stated otherwise.
• jw960 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice.
• Bonus abuse, including intentional exploitation of promotional mechanics, constitutes a breach of these Terms and may lead to account suspension.

🏏6. Betting and Gaming Rules

All bets placed on jw960 are final once confirmed by the system. Players are responsible for verifying the accuracy of their selections — including match, market, team, odds, and stake amount — before confirming any bet. No bet may be cancelled or amended after submission.

Cricket Betting Rules

Cricket markets on jw960 cover BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers bilateral series. In the event of a match being abandoned, postponed, or reduced in overs, settlement will follow official governing body decisions (BCCI, BCB, ICC). Bets settled on incorrect scores or results due to a data-feed error will be voided and stakes returned.

Live Casino and Slots Rules

All casino games and slots on jw960 are provided by certified third-party game providers. The following rules govern their use:

• Game results are determined by certified RNG software; outcomes cannot be influenced by jw960 or any player.
• In the event of a technical malfunction during a live casino round or slot spin, the affected round may be declared void and all bets refunded at the Company's discretion.
• Maximum win limits per session may apply to certain games as specified in the individual game rules.

🚫7. Prohibited Activities

The following activities are strictly prohibited on jw960 and will result in immediate account suspension, forfeiture of all funds, and possible legal action:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform in an automated fashion.
• Engaging in match fixing, spot fixing, or any form of betting syndicate activity that compromises the integrity of a sporting event.
• Laundering funds through deposits and withdrawals, or using jw960 for any money-laundering purpose.
• Reverse-engineering, hacking, or attempting to gain unauthorised access to any part of the jw960 platform, servers, or databases.
• Registering an account if you are under 21 years of age, a person on any self-exclusion list, or an employee of jw960 or its affiliated companies.

jw960 employs advanced fraud detection systems and works with payment providers and law-enforcement agencies to investigate and prosecute prohibited activities.

♻️8. Responsible Gaming

jw960 is deeply committed to responsible gaming. We provide a suite of player-protection tools designed to help you stay in control of your gambling activity. These tools include voluntary deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. Players who feel that their gambling habits are becoming problematic are strongly encouraged to use these tools and to contact our support team at [email protected].

For more detailed guidance on responsible gaming practices, deposit and betting limits, and self-exclusion procedures, please visit our dedicated Responsible Gaming page.

🔐9. Privacy and Data Protection

jw960 collects, stores, and processes personal data in accordance with our Privacy Policy. By accepting these Terms, you also consent to the collection and processing of your personal data as described in the Privacy Policy. All personal data is handled with the highest standards of security, including SSL encryption and access-controlled database systems.

jw960 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

©️10. Intellectual Property

All content on the jw960 platform — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the overall design and layout — is the exclusive intellectual property of jw960 or its licensed content providers. You may not reproduce, distribute, publicly display, modify, or create derivative works from any content on the platform without prior written consent from jw960.

⚠️11. Limitation of Liability

To the fullest extent permitted by applicable law, jw960 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer or system failure. This limitation applies regardless of whether such damages were foreseeable or jw960 had been advised of the possibility of such damages.

jw960's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the platform shall not exceed the total amount deposited by you to jw960 in the thirty (30) days immediately preceding the event giving rise to the claim.

🔄12. Amendments to These Terms

jw960 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where the Company considers a change to be material, reasonable efforts will be made to provide advance notice — for example, by displaying a notice on the platform or sending an email to your registered address. However, it is your responsibility to review these Terms periodically to remain aware of any updates.

Your continued use of jw960 after any amended Terms are posted constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, you must stop using the platform immediately and may request closure of your account by contacting our support team.

🌐13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall first be attempted to be resolved through good-faith negotiation between the parties. jw960 operates as a safe and reliable platform and is committed to resolving player disputes fairly and efficiently through its internal complaints procedure before any formal escalation.

✉️14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team via email: [email protected]